PRODUCT DETAILS

What Makes ASH Different From Other Hand-Tied Hair?

ASH is designed by a stylist, for stylists. Every weft is double drawn for fullness, cuticle-aligned for longevity, and expertly blended in over 18 custom shades to ensure seamless installs. With versatile textures and professional-grade performance, ASH is built to elevate your artistry — not limit it.

How is ASH Hair Sourced?

All hair sourced for ASH is sold or exchanged freely and fairly, with full consent from donors. We are committed to ethical sourcing practices that ensure there is no exploitation, theft, or coercion at any stage of the process.

Our manufacturing partners follow strict supplier codes of conduct and participate in global human rights initiatives to maintain responsible labor standards. We believe beautiful hair should never come at the cost of human dignity.

What Does “100% Cuticle-Aligned Remy” Mean?

Cuticle-aligned Remy hair means every strand is kept facing the same direction from root to tip. This preserves the natural integrity of the hair, reduces tangling, enhances shine, and significantly improves longevity.

For stylists, this means smoother installs, easier blending, and hair that performs beautifully over time.

How Many Grams Per Weft Is ASH?

All wefts are consistent in weight by length:

14″ – 11.25 grams per weft (45 grams per bag)

18″ – 16 grams per weft (64 grams per bag)

22″ – 21 grams per weft (84 grams per bag)

24″ – 23.5 grams per weft (94 grams per bag)

How Many Wefts Come In A Pack of Hair?

Each pack includes 4 hand-tied wefts.

What Lengths Are Available?

ASH is currently available in 18″, 22″, and 24″ lengths, offering versatile options for everything from subtle volume to full transformations.

What Textures Are Available?

We offer three professional textures:

• Straight
• Natural Wave
• Deep Wave

Each texture is designed to blend seamlessly and maintain performance throughout wear.

What’s the Difference Between Straight, Natural Wave & Deep Wave?

Straight offers a sleek, polished finish that works beautifully for smooth installs and refined styles.

Natural Wave provides a soft, lived-in texture that mimics natural movement and blends seamlessly with lightly wavy hair.

Deep Wave features a more defined curl pattern, ideal for clients who want enhanced texture, bounce, and volume while maintaining softness and flexibility.

Are ASH Wefts Double Drawn?

Yes. All ASH wefts are double drawn for fullness from top to bottom.

This ensures consistent density throughout the entire weft — not thin, wispy ends. The result is luxurious thickness, fewer packs needed for volume, and a premium finished look your clients will notice.

Can ASH Wefts Be Colored or Toned?

ASH extensions can be toned or customized by a licensed professional. However, we recommend choosing the closest possible shade match before altering, as excessive chemical processing can impact longevity.

Always strand test prior to applying any chemical service.

Can ASH Wefts Be Cut?

Yes. ASH wefts can be cut to customize placement. As with any hand-tied weft, sealing the edge after cutting is recommended to prevent unraveling.

INSTALLATION

Is ASH Compatible With All Hand-Tied Methods?

Yes. ASH wefts are compatible with most professional hand-tied installation methods. They are lightweight, flexible, and designed to lay flat against the scalp for comfortable wear.

Can I Stack or Layer Wefts?

Yes. ASH wefts are designed to allow stacking and layering for added density while maintaining flexibility and comfort.

How Many Packs Are Typically Needed for a Full Install?

This depends on your client’s density goals and natural hair.

• For volume: 1–2 packs
• For length and fullness: 2–3 packs
• For dramatic transformations: 3+ packs

Consultation and customization are key.

Can I Mix Textures in One Install?

Yes! Mixing textures can create beautiful, dimensional results — especially when blending natural patterns. Always consider the client’s natural texture and styling routine.

MAINTENANCE & LONGEVITY

What Products Do You Recommend?

We recommend sulfate-free, extension-safe shampoos and conditioners. Avoid products containing high alcohol content or heavy protein overload.

Professional-quality heat protectant is strongly encouraged for all thermal styling.

How Long Does ASH Hair Last?

With proper professional installation and proper at-home care, ASH extensions can last 6–12 months or longer. Longevity depends on maintenance, product usage, and lifestyle.

Can Clients Air Dry Natural Wave or Deep Wave?

Yes. Natural Wave and Deep Wave textures are designed to enhance air-dried styling. Encourage clients to use a lightweight leave-in conditioner and scrunch gently for optimal texture definition.

How Should Clients Care for Their Extensions at Home?

• Brush gently with an extension-safe brush
• Sleep in a loose braid or ponytail
• Avoid sleeping with wet hair
• Use silk or satin pillowcases
• Schedule regular maintenance appointments

Consistent care dramatically improves longevity. Check out our client extension care guide.

ORDERS & SHIPPING

Do You Offer Same-Day Shipping?

Orders placed before our daily processing cutoff may qualify for same-day shipping. Processing times are listed at checkout.

What Carrier Do You Use?

We ship through trusted major carriers to ensure secure and trackable delivery.

What If My Package Is Lost or Damaged?

If your package arrives damaged or is marked delivered but cannot be located, please contact us promptly. We will work with the carrier to investigate and resolve the issue.

Can I Edit My Order After It’s Placed?

Orders begin processing quickly. Please contact us immediately if you need to make a change. We cannot guarantee modifications once fulfillment begins.

PROFESSIONAL ACCESS

Is ASH Available to Licensed Professionals Only?

Yes. ASH is exclusively designed for licensed beauty professionals who are committed to delivering exceptional extension experiences.

How Do I Create a Professional Account?

Select “Create Account” and submit your professional information for approval. Once verified, you’ll gain access to shop the full ASH collection.

Do You Offer Wholesale Pricing?

Approved professionals receive access to exclusive pricing and resources upon account verification.

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